Returns & Exchanges

At Camden Body Jewellery, we want you to be completely satisfied with your purchase. Due to hygiene regulations, we can only accept returns on unworn and unopened items in their original heat-sealed packaging within 30 days of delivery.

1

Check Eligibility

Ensure your jewellery is still in its original, unopened tamper-evident seal and was purchased within the last 30 days.

2

Contact Support

Email our customer service team with your order number and reason for return to receive a Return Authorisation code.

3

Secure Packaging

Safely pack your items in a padded envelope to prevent damage during transit and include your order details inside.

4

Ship and Refund

Send the package back to our London studio; once inspected, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing